The Grocery Manufactures Association has announced its 2009 Consumer Complaints Conference, Modern Management of Consumer
Complaints: Unlocking the Secrets of Great Service, slated for May 6-8, 2009, in New Orleans, Louisiana. SHB Partner Paul La Scala will present a May 7 session on “Electronic Document Preparation, Management and Retention in the Claims Process.”

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For decades, manufacturers, distributors and retailers at every link in the food chain have come to Shook, Hardy & Bacon to partner with a legal team that understands the issues they face in today's evolving food production industry. Shook attorneys work with some of the world's largest food, beverage and agribusiness companies to establish preventative measures, conduct internal audits, develop public relations strategies, and advance tort reform initiatives.

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